Most people in the commercial transportation industry agree that toll isn’t going anywhere, and with funding needed for infrastructure projects all across North America, the miles of toll road will likely increase. For a fleet of any size, toll is an expense that is time consuming to manage and can add up quickly.
Ready to save money on toll? Here are the top-five things to consider when determining your approach to toll management.
1. Don’t pay cash
Many tolling authorities will offer a discount for vehicles using a transponder, since cash transactions take more time and require great overhead for the tolling authority. If you travel frequently on any given toll road, it makes sense to look into transponder options and associated discounts. It also allows you vehicles to pass more quickly through toll facilities and track all of the transactions much more efficiently than using cash.
2. Take advantage of volume discounts
Beyond the transponder discount, many tolling authorities will also offer commercial fleets volume discounts based on frequency of travel or volume of toll. For example, Bestpass gives small and mid-size fleets access to the highest possible volume discounts, which they would likely not qualify for on their own, with discounts of up to 20 percent available in New York, New Jersey, Pennsylvania and Colorado, among others.
3. Be wary of peak hours
Many tolling authorities charge higher rates during peak hours, primarily to reduce traffic congestion during weekday commutes and other busy times. Use toll roads during non-peak hours, this will allow you to move more quickly along the toll roads and through the tolling facilities while also costing less.
4. Watch out for violations
Approximately three percent of all electronic toll results in a misread, and not disputing these misreads can lead to a bill that is up to 60 percent more than it should be. However, by paying attention to possible violations, you can keep costs down and pay only for the tolls you actually incurred.
5. Minimize back-office inefficiencies
When you have accounts with multiple tolling authorities, you can spend hours or even days every month shuffling invoices and submitting payments through multiple interfaces. Wherever possible, consolidate your toll management. You will save time in the back office while also giving you a more meaningful picture of toll usage across your entire fleet.