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Contacts

 

Nick Crounse
Director of Strategic Communications
ncrounse@bestpass.com
ph. (518) 458-1579 ext 215

Nicole Ouellette
Communications Specialist
nouellette@bestpass.com 
ph. (518) 458-1579 ext 204

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In the News

  • Commercial Carrier Journal

    March 26, 2018

    "When Bestpass Rebilling customers generate statements, they can include a toll processing fee while simultaneously transferring the toll liability to a contractor or other entity,” said John Andrews, Bestpass president and CEO.

  • PR Newswire

    March 26, 2018

    “Bestpass, a company that provides single-source payment and streamlined toll management services to commercial fleets, has added J.B. Hunt Transport Services, Inc., one of the largest supply chain solutions providers in North America, to its customer list.”

  • Heavy Duty Trucking

    July 12, 2016

    “Bestpass has launched a new version of its web portal at my.bestpass.com, allowing customers to more efficiently manage their fleets and access advanced tolling and trucking analytics and reporting.”

  • Automotive Fleet

    March 9, 2018

    “Bestpass recently surpassed 400,000 active transponders on the road, facilitating more than 200,000 seamless transactions each day for customers on the company's nationwide toll coverage network...”

  • Fleet Owner

    August 25, 2016

    “Toll payment management firm Bestpass, Inc., is adding two new departments to its operation – a dedicated owner-operator customer service team and a fulfillment center...”

  • Toll Roads News

    January 4, 2017

    “Bestpass Surpasses $450 Million in Toll Volume, Completes National Tolling Solution, and Adds 13 Employees in 2016.”

  • Albany Business Review

    May 19, 2017

    “Bestpass, the Albany, New York, company that uses technology to make tolling and weighing for truck companies easier, has expanded its office at 500 New Karner Road in Albany.”

  • Heavy Duty Trucking

    January 5, 2018

    “This partnership combines VTS’ fleet management platform, Silent Passenger, and Bestpass, a nationwide toll coverage and streamlined toll management system.”

  • Trucking Info

    January 4, 2017

    “Bestpass scored a company milestone last year by surpassing $450 million dollars in total toll volume and processing more than $1.2 million in tolls per day.”

  • Transport Topics

    April 2, 2016

    “Toll management provider Bestpass Inc. rolled out a new transponder that covers nearly all of the 48 contiguous states and soon may include parts of Canada.”

  • Capital Region Chamber

    June 2, 2017

    “Touch-a-Truck Event Draws More Than 2,000 Attendees While Raising More Than $6,300 for Veterans”

  • Fleet Equipment

    February 15, 2018

    “According to Bestpass, Idealease locations will be able to manage and re-bill toll transactions to customers without reviewing and processing multiple statements, and Idealease customers will now have access to national toll coverage, including 100% of the major U.S. toll roads and more than 40 tolling groups.”

  • Overdrive

    July 14, 2016

    “Bestpass has launched a new version of its web portal that consolidates tolling information and analytics into one location online.”

  • American Trucker

    January 5, 2017

    “Bestpass has reached several milestones in 2016, including expanding toll coverage to include Oklahoma and completing the first truly national tolling solution.”

  • Trucker News

    February 21, 2017

    “...the American Trucking Associations announced it would be renewing Bestpass as an ATA featured product provider. Known for their work in toll solutions, Bestpass has contributed a significant amount of convenience and cost-efficiency to the freight transport industry.”

  • Transport Topics

    September 5, 2016

    “Bestpass oversaw $350 million in tolls last year and expects the number to be near $430 million this year.”

  • Times Union

    May 10, 2017

    “Business is good for Bestpass, a software company created to streamline toll billing for truckers. And when business is good, you get to spruce up your space.”

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Press Releases

Bestpass Promotes Knowlton to Vice President of Operations

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Bestpass Promotes Knowlton to Vice President of Operations

Bestpass, a company that provides single-source payment and streamlined toll management services to commercial fleets, recently promoted Alison Knowlton to vice president of operations.

Previously the senior director of customer experience, Knowlton will now be responsible for aligning the company’s vision with its operational realities across every division, managing a wide variety of strategic initiatives from conception to completion.

“As Bestpass continues to grow at a prodigious rate, we need someone to make sure that all of our major undertakings are handled efficiently and effectively, with full transparency and input from every team,” said John Andrews, president and CEO of Bestpass. “Ali has a proven track record of successfully completing big projects with many moving parts, and her experience will be invaluable as the new vice president of operations.”

Knowlton has more than 15 years of professional experience in operational management, project management, customer service, marketing and communications, and systems analysis. Prior to joining Bestpass in 2013, she was a senior systems analyst at Albany Medical Center, and she has also held multiple leadership positions in the software industry. 

A Schenectady resident, Knowlton completed her bachelor’s degree in English language and literature from the University at Albany. She also earned a certificate in marketing strategy from the Johnson Graduate School of Management at Cornell University.

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