Trusted for toll management and payments
Bestpass is a comprehensive payment platform provider and leader in toll management solutions for commercial fleets of all sizes. Bestpass saves fleets time and money by consolidating payments and providing insight into cost per vehicle. Founded in 2001 by truckers for truckers, Bestpass is a trusted partner on the road and in the back office for customers and tolling authorities.
With Bestpass, everyone wins!
We bridge the gap between tolling authorities and fleets to save time and money for all.
As the premiere payment option for commercial vehicles across the United States and Canada, Bestpass is a trusted partner on the road and in the back office for fleets and and authorities, easing pain and creating win-win-win situations for everyone involved.
Company Timeline
2001
Trucking Association of New York (TANY) creates their Thruway Safety and Savings Program in an effort to provide maximized toll savings to their members
2002
Maryland Motor Truck Association (MMTA) partners with TANY to assist in the development of the niche billing software required to operate the administrative functions of its Maryland-based E-ZPass volume discount program. This partnership continues today with Bestpass.
2003
As a result of continued growth and the desire to service out-of-state non-TANY members, Bestpass, Inc., is formed as a wholly owned subsidiary of the TANY.
2009
The Bestpass Board of Directors recognizes stable revenues and strong basis in technology afforded an opportunity to expand Bestpass' reach. John Andrews is hired as president and chief operating officer in the fourth quarter.
2011
Bestpass further simplifies services for clients by introducing a single monthly statement that incorporated five toll and bypass products into one invoice.
December
Bestpass partners with Mercer.
2012
January
The Fusion transponder (now retired) allows carriers to simplify their operations and utilize a single transponder to access all E-ZPass and weigh station bypass services provided nationally.
May
Bestpass launches its Automatic Misread Identification Service (A.M.I.S.), a service that identifies misreads on select toll facilities along with submittal for appropriate credit is handled by Bestpass.
August
Enhanced Port Authority of New York and New Jersey discount program is formed, providing an additional discount of 10 percent on any non-peak toll usage class 2-6 vehicles.
October
Bestpass introduces new, smaller form factor windshield mount toll transponders to its members for their convenience.
2013
January
Bestpass transponder functions on all toll facilities in North Carolina via North Carolina's electronic toll service, NC Quick Pass.
April
The company gives its customers the ability to download their toll in real time, as soon as it is received and processed from the tolling authorities
May
Bestpass entered an agreement with Colorado E-470 EXpressToll to provide discounted toll services on their facilities without requiring the use of an additional transponder. This was the first non-E-ZPass agency to join the Bestpass suite, providing a 20 percent discount on usage to its client base.
June
Bestpass launches its Transponder Protection Service to aid in the mitigation of damage assessment fees incurred when returning leased transponders to the New York State Thruway (NYSTA). The service consists of a protective plastic case along with transponder remediation and cleaning when the transponder is returned to Bestpass prior to being returned to the NYSTA.
August
Bestpass and TransCore/Link Logistics form partnership.
September
The account at a glance page is added to Bestpass invoice, which summarizes monthly tolls, as well as year-to-date savings.
Bestpass partners with the New York State Farm Bureau.
2014
Since its inception, Bestpass has generated in more than $42 million in toll savings to Bestpass clients.
January
Bestpass signs an agreement with the Bay Area Toll Authority (BATA), offering coverage on their seven bridges in the California Bay Area.
March
Bestpass partners with Landstar. For each Landstar driver that signs up for the Bestpass service, Bestpass donates $5 to benefit Landstar's Benevolent Fund.
May
Bestpass adds Washington State (WSDOT) to growing network of tolling authorities
June
Verrazano-Narrows Bridge Toll Relief implemented results in a discount on tolls for commercial vehicles up to 20%. The discount that comes in the form of a rebate is available to vehicles that make more than 10 trips a month on qualified commercial accounts.
July
Bestpass now has more than 250,000 pieces of equipment and over 125,000 transponders in service and is processing more than $22 million in tolls monthly for trucking operations
August
The Niagara Falls Bridge Commission's international border crossings are added to the Bestpass service network.
September
To accommodate our growth, the company moves to a new office at 500 New Karner Road.
Bestpass, along with NYSMTA, hosts their first-ever touch-a-truck fundraiser Operation: Big Wheels for Heroes to benefit Wreaths Across America. More than 500 people from the Capital Region attended and more than $1500 was raised.
October
Bestpass introduces the Bestpass Data Interchange platform to provide seamless management through automated integration and exchange of toll and vehicle related information with fleet back office systems
2015
October
To better serve its customers, Bestpass introduces exclusion zones as part of its notification platform, sending dynamic, timely alerts to fleet managers and helping them track instances of unplanned toll usage or company policy breaches.
November
Bestpass announces that the company will provide its customers with full tolling coverage in Texas.
2016
April
Bestpass announces several new services, including Bestpass Complete, giving customers a single device for all their toll, and the Freedom Service, effectively expanding toll coverage to include all U.S. toll roads.
May
With the addition of toll coverage in Oklahoma, Bestpass now offers the first, and currently only, fully functional and operational national tolling solution for commercial fleets.
June
Bestpass is ranked sixth on the Albany Business Review's list of Fastest-Growing Companies in the Capital Region of New York state.
July
Bestpass launches a new web portal at my.bestpass.com to help its customers more efficiently manage their fleets, as well as to access advanced tolling and trucking analytics and reporting.
2017
January
Commercial fleets can now use Bestpass to pay for toll on the three Ohio River bridges that connect Louisville, Ky., and Southern Indiana.
March
Bestpass and Tollsmart announce a partnership, giving Bestpass customers access to toll calculator.
May
PACCAR Leasing (PacLease) will now be able to offer its customers the convenience of automatic toll billing and collecting with PacToll through a partnership with Bestpass.
June
Touch-a-Truck event draws more than 2,000 attendees while raising more than $6,300 for veterans.
August
Bestpass adds J.B. Hunt Transport Services, Inc., with more than 12,000 trucks and 47,000 trailers and containers, as a customer.
October
Bestpass announces partnership with the Central Florida Expressway Authority (CFX) to enhance toll management services for commercial fleets and drivers.
2018
March
Bestpass launches Bestpass Rebilling, a technology that allows its customers to seamlessly reassign toll transactions to specific business units, customers or contractors.
May
The Trucking Association of New York (TANY) and Bestpass have teamed up to host four touch-a-truck family fundraisers throughout New York state.
June
Bestpass was listed at number 10 on the Albany Business Review’s 2018 Fastest Growing Companies List out of 50 companies.
2019
January
Bestpass surpasses 500,000 active transponders on the road.
March
Bestpass expands toll coverage to include Southern Connector in South Carolina.
April
Bestpass continues to grow and doubles its office space at 500 New Karner Road.
July
Bestpass Integrates Toll Management and Payment Technology with Thousand Islands Bridge Authority
September
Bestpass Approved as Member of 6C Toll Operators Coalition
2020
March
Bestpass Launches Toll by Plate Solution for Commercial Fleets
August
Albany Business Review Lists Bestpass Among Fastest Growing Companies in New York’s Capital Region
September
Bestpass Launches New National and Regional Toll Transponders for Commercial Fleets
November
Bestpass Releases Cost Centers for Commercial Fleets
December
Bestpass Surpasses 10,000 Customers
2021
January
Bestpass Processes $1.2 Billion in Toll
March
Bestpass Acquires Maryland Motor Truck Association Toll Management Program
June
Bestpass Launches toll program in Alabama in partnership with American Roads
August
Bestpass Surpasses 20,000 customers and celebrate 20 years in business.
November
Hobson & Company shares research that fleets that use Bestpass improve ROI on toll
2022
April
Bestpass announces new citation payment service & violation payment service.
November
Bestpass acquires ExpressTruckTax from SPAN Enterprises
2023
January
Bestpass announces partnership with Drivewyze to help fleets control toll costs and improve driver & fleet experience
February
Bestpass partners with ORDP to deliver integrated access to CDL legal protection services
June
Bestpass announces a large investment from premier private equity firm Insight Partners to accelerate growth and provide more back-office automation solutions for fleets.
November
Bestpass acquires Fleetworthy Solutions, a provider of fleet safety, compliance, and risk management solutions.
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