Curious How It Works?

All of your toll, wherever you go, on one invoice.

With 100% of the major toll roads in the United States included in our service, Bestpass has a toll management solution for you whether you run regionally or nationally. From national tolling on one device deployed to your entire fleet, to regional transponders deployed strategically to individual cost centers, we are able to tailor our service to best meet the needs of your fleet.

Our Freedom Service provides coast-to-coast violation, video, and out-of-Bestpass network toll statement processing, facilitating seamless travel beyond the major toll roads in the United States and Canada, wherever there is toll. We will process violations and submit corrections to any tolling authority on your behalf, saving you the time of tracking and processing violations, as well as the money spent on incurring additional violations.

We are dedicated to constantly grow our service network and are proud to say that we offer the best toll coverage available!

Superior Customer Service

Bestpass provides our customers a single point-of-contact for nearly 60 different services.

Think of our customer service associates as an extension of your staff: a toll expert on your team who understands the details and unique qualities of your business and can tailor our service to your company’s needs.

Our deployment specialists provide complete implementation services, including:

• Coordination of vendor account migration (when applicable)
• Customized transponder deployment plan, including transponder assignment and custom labeling
• Implementation project management

With three ways to contact our team, we're always ready to help! Contact our Customer Service team by phone at 1-888-410-9696, by email at support@bestpass.com, or by live chat through our Client Portal, My Bestpass.

We provide our customers with a great experience - every time.

Weigh Station Bypass Compatibility

Bestpass helps commercial fleets bypass weigh stations from coast to coast, saving time and money, through comprehensive transponder-based compatibility with all of the U.S. weigh station bypass providers.

A single bypass can save approximately $8.68, according to a U.S. Department of Transportation study, with total saving for fleets over the course of 10 years ranging from $3.2 million to $219.4 million.

The Bestpass Data Interchange does the heavy lifting in the background, so fleets have the real-time actionable information they need to address tolls

• Advanced exchange of actionable data in real-time, including grouping transactional data by cost center, billing group, vehicle location, and other parameters
• Flexible, secure data delivery methods, including FTP, on-demand user download from client web portal, and advanced web service for carriers with IT departments
• Multiple data formats: CSV, CLS, XML, and PDF
• Provides both automated and bulk toll download and vehicle updates directly from fleet management and billing systems
• Vehicles’ updates include trucks, tractors, and trailers: including the full capability to manage temporary and leased units
• On demand toll data downloads that normalize billing cycles from tolling authorities to a calendar month
• "with Bestpass we have up to date information about tolls that we can use to better manage operations. For example, we can quickly assess if a toll road is the most cost effective route based on traffic conditions, or if a driver is using unapproved toll roads, and take corrective action immediately. The faster we get that information to your managers, the more efficiently we are able to run our operation.” - Kyle Johnson, CIO, Leonard’s Express

A.M.I.S monitors and automatically identifies misreads for select tolling facilities and bundles credit request submission and management services into one time and money-saving service

Powerful Money-Saving Service

• Around 3% of all electronic toll results in a misread - and not disputing these misreads can equate to a 60% higher bill!
• The Bestpass A.M.I.S. identifies toll misreads and streamlines credit requests, saving time and money

How it Works

• Toll misreads are identified monthly through proprietary historical usage data analysis
• Bestpass provides customer with a monthly report of tolls identified as misreads and automatically suggests probably correct toll
• Customer reviews report and approves credit requests
• Bestpass submits credit requests to appropriate toll authorities. Upon toll authority approval, credits are applied to client accounts and appear on the next monthly invoice

Where it Works - compatible toll roads include:

• New York State Thruway (NYSTA)
• Pennsylvania Turnpike (PTC)
• New Jersey Turnpike (NJTP)
• Ohio Turnpike (OTC)